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Property Management

 Our goal at West Hawaii Property Services, Inc. is to make sure your real estate investment is a good one. We are a full-service property management company committed to excellent owner and guest service. As your representative, we have a vested interest in your success. Our compensation is based on the results we deliver to you every day.

Website and Internet Marketing

Today’s vacation traveler has embraced the internet completely thus transforming the industry. At Kona Rentals we understand internet marketing and promotion, as well as other forms of marketing and advertising.  In addition, we have an office in Japan which is a tremendous source of business in the Asian marketplace. 

We present your home to its best advantage with pictures, descriptions, and searchable lists of characteristics and amenities that allow guests to find their perfect home quickly and easily and continue all the way through the booking process.

We further expand the marketing for your home through many advertising partners, displaying your home on a variety of vacation rental booking sites.  We are very innovative in our marketing plan.

We continually enhance and update our marketing to keep it innovative, and successful; we have been the featured company on and are currently the host for the grand prize honeymoon on TLC's hit show "Four Weddings".  In addition, we are sponsoring a live broadcast with the Big Island Country Club for Tee It Up Radio Show.  And a sponsor of the celebrity golf tournament benefiting Wounded Warrior Project.  Please visit our media page; Media .  We understand you want to obtain the greatest revenue from your home, and we want the same thing. Through Kona Rentals marketing, your home is in front of thousands of potential guests. That translates into more bookings, and that means more revenue for you.

Kona Rentals is the only Kona property management company offering our guests the ease of a free App for their smartphones and tablets.  The App provides all the information the guest will need to access the home, TV channel lineup, directions, and so much more.  They can even schedule their next visit.

Pricing for Your Home

We continually monitor the market conditions in the area which helps us determine the best rates for your property. The vacation rental market in the Big Island is a highly-competitive one. We have years of experience and work hard to create a pricing strategy for your home that will maximize its rental income potential.  This strategy is continually adjusted to accommodate current market trends.

Guest Relations

We respond as quickly as possible to all matters concerning your property and communicate any potential concerns to you promptly. Our success depends on happy guests that will return and refer us to their family and friends. We treat our guests with courtesy, respect, and a commitment to excellence. 

Management Services

We are a very well established company with more than two decades of experience.  We are experts in the vacation market as well as the long term rental market.  We manage your home during your absence to protect your investment and maximize your returns. We provide the following (in addition to much more):

  • Schedule and coordinate regular housekeeping as well as any required maintenance work.
  • Perform regular inspections of your home and notify you of any concerns.
  • Pay taxes (GET & TA) electronically for owners.
  • Bill payment on behalf of owners.
  • Collect all rents and applicable taxes and forward the proceeds directly to you.
  • Long term tenant rents & vacation rental payments can be paid online using all major credit cards, debit cards & E-Check services.
  • Provide a complete monthly account statement itemizing all revenue and expenses from your home.

We understand your home is a significant investment. We are committed to making that investment profitable.




West Hawaii Property Services, Inc 75-5995 Kuakini Highway Suite 311 Kailua-Kona, HI 96740 808.334.1199

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