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Traveling to Hawaii in the Time of COVID

Kona Vacation Rentals COVID-19 Update

Update from Kona Vacation Rentals

*Updated October 26, 2020

We are delighted to be able welcome you back to Hawaii! Island.  We’ve missed seeing all of your friendly faces and we look forward to meeting new friends! Governor Ige announced that the pre-testing program for COVID-19 will begin on October 15, 2020. The pre-travel testing will enable travelers to waive the mandatory 14-day quarantine. Important links and information are provided below.


**This process may be temporary as funds are made available to reinstate the Arrival Testing.

Update on PostArrival Testing Program

“Mayor Kim has scaled back postarrival COVID-19 testing of travelers flying to the Big Island. Under a new county amendment, which went into effect on November 6th, only 25% of passengers must take the second, postarrival COVID-19 test. Kim cites the financial and logistical costs of testing most incoming passengers and states that “the goal is to secure funding and go back to full testing of everyone under the State pre-test program.”

Kim believes that testing 25% of passengers will still give us a picture of the spread of COVID-19 coming from incoming passengers. Which, according to the Hawaii Emergency Management Agency, is less than 1% of passengers. Out of roughly 11,000 people who have participated in the post-travel program, only ten had COVID-19. The amendment scaling back postarrival testing will last until November 30th, and the postarrival testing programs will run through December 31st.”


Please visit the Hawaii Department of Health’s website dedicated to Covid-19 information Safe Travels Hawaii

  • New Mandatory online travel forms required for all travelers. Click Here
  • Direct link to the Safe Travels program formsSafe Travels Form.
  • If you are a guest with questions about your reservation, please call 808-334-1199.
  • Mandatory Second test tentatively approved for travelers to the Big Island

Here are some of the precautionary measures we are taking to keep everyone safe:

  • We have always used cleaning products with disinfectant. In addition to normal cleaning procedures, our housekeeping staff will increase focus on “high touch” items like light switches, doorknobs, remotes, etc. KVR is following the guidelines established by Vacation Rental Management Association and Vacation Rental Housekeeping Professionals
  • No Contact Check-In. Check-in for all properties is available via Electronic lock or Lock box directly at the accommodation
  • If you have any questions, please contact our office at 808-334-1199 or MakeReservations@KonaRentals.com.


How do I avoid a 14-day quarantine while in Hawaii?

A negative COVID-19 test result must be provided upon arrival. Hawaii requires travelers take an FDA-authorized nucleic acid amplification test (NAAT) from a CLIA licensed or certified lab within 72 hours of departure. If you have a multi-city itinerary, it’s the departure time at the last city before arriving at a Hawaii airport. Travelers will have their temperatures checked upon arrival and must fill out a travel and health form on the Safe Travels Form. *2nd test required for travelers on arrival to the Big Island

Does it matter who administers the test?

Yes, it matters. Hawaii will only accept pre-tests from these TRUSTED PARTNERS

If I don’t have a negative COVID-19 test prior to arrival, am I allowed to quarantine at your rental?

No. At this time, Vacation Rentals are not permitted as designated quarantine locations.

Are minors required to be tested?

Yes. To avoid quarantine all travelers age 5 and older need to get a pre-travel test.

Can I get a COVID-19 test upon arrival?

No, the test has to be taken within 72 hours of your departure to Hawaii; however, as of 10/9/20, Hawaii County has said a second non-evasive Covid test will be given to travelers upon arrival to the Big Island.

Can I get a refund if I’m diagnosed with COVID-19 prior to travel?

Please refer to our Travel Terms & Conditions. Travel Insurance is offered at an additional cost and is highly recommended.

Will complex amenities (pool, spa, etc.,) be available to use?

Available amenities vary at each Complex, many have restricted use. Please inquire with KVR.

Are restaurants or other businesses open?

Hawaii Island/State of Hawaii are following governmental guidelines for the Covid-19 Coronavirus Pandemic. Currently, many businesses are in the process of re-opening. Some restaurants are now open for sit down dining while others are offering takeout. We recommend to call ahead or look at the business/vendor website.