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Kona Vacation Rentals is a family-owned and operated vacation rental company on the beautiful Kona Coast. As a representative of your property we handle all issues that come up in the daily operations related to guest satisfaction.
We offer a variety of service levels and can customize a property plan to your short and long-term goals.
The professionals at Kona Vacation Rentals strive for superior guest and owner services that will enhance property value and revenue performance. KVR is driven by excellence in both product and service; the result is exceptional customer satisfaction from both the owners and the guests we serve.
Our goal is to be the vacation rental company of choice, providing professional service and care to our clients and owners. We expect our team members to set the standard in the guest vacation rental experience.
Kona Vacation Rentals team of on island experts can respond to all your guest’s questions about the Kona Coast. We know Kona because we live here! Our knowledge of the island and properties we market, and our commitment to excellent service, is what brings guests back to us year after year.
KVR understands you lead a full and busy life. We offer options for you to relax and enjoy income from your valuable vacation rental. We take the stress away – to relieve you of additional, time-consuming duties that are part of being an investment property owner. Regardless of your specific needs, Kona Vacation Rentals is equipped to provide you with the assistance and professionalism required to market a successful and lucrative investment.
Schedule your free home evaluation with one of our professionals today.
We have used Kona Vacation for the past 13 years for our property. They have provided excellent service. Their management has proven to be invaluable. They are easy to reach and have taken care of various details promptly whenever they arise. Because their service for us has been consistent and seamless, we have never been prompted to use any other property management company.
For over 17 years KVR has been managing my condo and I want to take the time to express my gratitude for the professional conduct shown to us during the entire time. They have always been professional in all business dealings. There is no other company that I would choose to work with than Kona Vacation Rentals.
Kona Vacation Rentals has managed my oceanfront condo at the Kona Surf & Racquet Club since 1997 and has consistently done an excellent job booking the unit with vacation rentals. I urge any condo or homeowner to talk to the professionals at Kona Vacation Rentals if you're in need of a professional Kona area property management/vacation rental company. The management is extremely responsive to their clients' needs and extraordinarily friendly, efficient and pleasant.
Your Property will be listed on our website as well as the top-rated global vacation rental websites (VRBO, FlipKey, Trip Advisor, and Home Away, Airbnb, Booking.com, just to name a few). Our advertising reaches millions of online consumers searching for vacation rentals. This translates into a high occupancy and increased revenue for you.
Most of our marketing is done online through vacation rental websites. We have an extensive lead management system, which enables us to follow up with and communicate with previous guests and potential guests through email marketing campaigns.
We research the comparable properties to get a base price then we evaluate the condition of the property, location and amenities.
Our primary focus is outstanding service to all of our property owners and vacation rental guests. Our product can be defined as the entire vacation rental process, from the time a guest gets to our website until they get home again. Our definition of service is being available to guests here and now.
Beyond exceptional service, we know owners expect several things from their marketing company: a high percentage of occupancy at an optimum nightly rate, and ongoing communication. We work for a high percentage of occupancy by executing innovative, aggressive and comprehensive marketing and guest communication campaigns. The condition of a property is the number one reason for guests complaints. Through personal, detailed attention and communicating to owners a need for repairs, inventory, and housekeeping concerns, KVR is providing needed information to owners real time.
Yes, we are insured with general liability and E&O insurance.
Before a guest arrives and after the cleaning crew has finished cleaning, a visual review is done. This allows us to ensure the property is ready for the next guest. In addition, all guests are required, as part of their reservation, to purchase damage protection/security deposit.
Yes. Guests have the opportunity to purchase optional travel insurance through RentalGuardian which would cover them in case they have a medical emergency or weather delay and cannot travel.
After a free, initial evaluation of your property KVR will make recommendations to present your property in the most "rent ready" way. KVR will then develop a marketing plan to provide the highest exposure to your property to meet your goals. Cost is variable based on the agreed upon marketing plan. Each marketing plan is tailored to the owner goals and the property condition.
Kona Vacation Rentals fees are competitive within the industry. Since fees are based on the type of services utilized to optimize your property online presence and marketing, please contact us for additional information.
The amount of nights you can expect is dependent on several factors including, economy, sleeping capacity, location, owner use, rates, season, decor, and amenities.
Guests pay the departure cleaning fee. As an owner if you or your own personal guests stay at your property, you will be responsible for securing appropriate departure cleaning. If a pre-arrival clean is required it will be charged to your account.
Each month we provide a detailed monthly owner statement (income, taxes, expenses and net revenue) and direct deposit of your rental revenue.
Yes. We believe in transparency so you will be privy to the reservations. You will get your owner access code for our owner portal. You will have access to reservations, monthly statements, and input for changes in marketing.
